Order Articles
Invoice Shows "Cannot Ship: Not Verified"
If your invoice says, "Cannot Ship: Not Verified," then your order is still being verified. Read More
How to Place an Order
You can order The Micro 3D Printer online on our company website at www.printm3d.com/store.   Read More
How to View an Order Invoice
Invoices can be accessed directly through your customer portal. Once you have logged into the portal, you will be able to access the invoice by clicking on 'View Invoice", which can be found below the 'Order submitted' link on the left... Read More
Updating Shipping Address
Once you receive access to your customer portal, you will have the opportunity to finalize your order, which includes verifying/updating your shipping address. If you have already finalized your order in the customer portal, then please contact us at... Read More
Cancellation/Full Refund Request
Please see the following link for our cancellation and return policy: https://printm3d.com/index.php?page=terms-of-use#returns. Read More
How to Check the Status of an Order
You will be able to check the status of your order through your customer portal. Kickstarter backers should have access to this portal after completing their survey. Everyone else will be contacted with an invitation to their customer portal once... Read More
Changing an Out-Of Stock Item
You will be able to edit your out of stock item by logging into your customer account and clicking 'Confirm Order'.  Once you do that you will see all of your out of stock items such as like the example below:  Then you can click the... Read More
Amazon Transaction ID
The Amazon Transaction ID is a confirmation number with a combination of ~35 numbers and letters that Amazon Payments assigned to Kickstarter backers after they made their pledge during the Kickstarter Campaign. It helps to prevent fraud and protect... Read More