Account Articles
Changing Your Acount Email Address
As one of our security measures, your email address under your order is used to log into your customer account. To update your email address we will need to make sure to verify your order number for preorder customers and amazon transaction ID for... Read More
Changing Your Account Password
To change your account password please click on 'Forgot My Password' to reset your password at Your username will be your email address that you have used to purchase your printer. If you have forgotten your... Read More
How to Access User Portal and Forum
When your order is ready to be confirmed and shipped, you will be contacted with an invitation to your exclusive customer portal. Through this portal, you will have access to the forum and will be able to see the status of your order. Applies to... Read More